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Katherine McInerney
Special to the Reporter
The city of Boston is fining G & D Auto
Center on Washington Street $450 for allegedly
misleading its customers on the price of gas.
G & D calls their least expensive gas
"economy" rather than "regular," though the
company's signs on the street don't make this
clear. The result is "a classic case of bait and
switch," said Bob McGrath of the city's
Inspectional Services Department, which issued
owner Vidal Garcia a list of six violations last
week.
G & D's street signs advertised the price of
$3.15 a gallon for gasoline without specifying the
grade, which violates Massachusetts General Law. G
& D is one of about 10 full service gas
stations in Boston that calls their lowest grade of
gasoline (87 octane) "economy" rather than
"regular." Their "regular" gasoline is 88 octane
and $3.29 per gallon, but without the proper signs,
customers don't know to ask for "economy" to get
the $3.15 price.
The misleading signage is a marketing technique
used only by full service gas stations, McGrath
said, where customers pull in and instinctively ask
for "regular" gasoline without knowing that there
is a less expensive option called "economy."
McGrath said there are four full service gas
stations on Dorchester Avenue that also sell both
"economy" and "regular" fuel, which is legal since
Massachusetts does not have standard definitions of
the various grades of gasoline.
"They can do what they want as long as they mark
it correctly," McGrath said, which is what G &
D failed to do.
"Very few cars require more than 87 octane to
run properly," McGrath said, noting that at most
gas stations "regular" gasoline is 87 octane. At G
& D, customers only get one more octane for 14
cents more per gallon, which is "a lot of money,"
according to McGrath.
"I think they're making a lot of profit," he
said.
The placards on top of the pumps at G & D
were also turned perpendicular to the pump, making
them difficult to read, especially for customers
who remain in their cars while an attendant pumps
their gas.
While it's hard to prove intent, McGrath said G
& D's marketing is deceptive, particularly
given their location next to the Dorchester
District Court House where visitors pass through
frequently.
"It's confusing to customers," McGrath said,
"especially customers that aren't familiar with the
station."
Barbara Santos-Silva of Dorchester lives on
Washington nearby and was tipped off to G & D's
marketing tactics last Friday when she pulled in
for gas. She stuck around the station, informing
others that if they wanted the $3.15 a gallon
price, they should ask for "economy" instead of
"regular."
Santos-Silva said she's been a loyal customer to
the local business for years, but won't be coming
back. "I feel like I've been ripped off all this
time," she said. "Gas prices are high enough as it
is and now this on top of it
Who's ever even
heard of 'economy?'"
Garcia did not return messages left at his home
or with the station attendant. Garcia has been
fined by the ISD on three other occasions for
selling motor fuel without a license from the
state, for advertising a lower price than what they
were actually charging at the pump, and for not
having the required signs on top of the pumps
stating gas prices. McGrath said he has made a
recommendation to the state to establish regulated
definitions for grades of gasoline and also to
suspend G & D Auto Center's license to sell
motor fuel, as they are repeat offenders.
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