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By Patrick McGroarty
News Editor
Bay Cove Human Services has purchased Kit Clark
Senior Services from Federated Dorchester
Neighborhood Houses, Inc., a deal that will help
Federated move toward financial stability and
broaden Bay Cove's presence in the
neighborhood.
Federated, one of Dorchester's most diverse
non-profit agencies, has owned Kit Clark since the
senior service organization was founded in1975, and
also operates the Log School and Little House. The
organization has struggled financially for much of
the past decade. An independent report completed by
The Bridgespan Group in 2002 recommended that
Federated spin off Kit Clark, which serves 12,000
area seniors through a variety of senior programs,
and consolidate around a mission specific to
children and families.
"There weren't really synergies between the two
parts of Federated," said Mark Hinderlie, executive
director of Federated since 2003. "Bay Cove has a
much more clinical approach to services. We are not
clinicians, but in many aspects Kit Clark has a
very intense clinical focus, so there's a skill
synergy that wasn't involved with our
programming."
Selling Kit Clark to Bay Cove for $3.2 million
will allow Federated to pay down debts on several
of their other programs and, according to
Hinderlie, post their first surplus in five years.
"We can pay down this dramatically improved but
still standing set of outstanding bills," he
said.
The logic behind separating Kit Clark from
Federated goes beyond a difference in mission
statements. Kit Clark, like Federated, has operated
at a loss in recent years, though it too is
predicting a surplus this year. In addition, the
wide gap in the type of services provided by Kit
Clark and other Federated programs often left two
Federated programs competing for the same crucial
grant money, said Hinderlie.
"Because of the difference in missions, you
couldn't go from both sides of the house," he
said.
With that challenge in mind, Kit Clark Executive
Director Sandra Albright first approached Bay Cove
in 2005 about the possibility of a merger.
"I think we're going to improve the lives of all
the people we see because we're going to mix the
services of these two
very competent
agencies," said Albright, who once sat on the Bay
Cove board.
Stanley Connors, president and CEO of Bay Cove,
said his organization's conservative board was
initially hesitant to take charge of Kit Clark's
uncertain financial future and took a great deal of
time sifting through Federated's often disorganized
financial record. In the end, said Connors, Bay
Cove saw the acquisition as a healthy complement to
services the organization was already running at
group homes around the neighborhood.
"Our clientele, particularly around mental
retardation as they aged, couldn't be serviced by
the traditional day services, and the place that
they started coming to was Kit Clark," said
Connors.
Bay Cove was founded in 1959 with the opening of
the Center Club, a social service agency in
Government Center for adults with psychiatric
disabilities. Today, the agency operates over 80
programs throughout greater Boston. Residents of at
least six Bay Cove homes for mentally handicapped
adults on streets like Marlow, Juliet, and Minot
already frequent the Kit Clark Senior Center in
Fields Corner.
The agency has in the past clashed with
Dorchester residents for its efforts to open new
residential facilities around the neighborhood.
Most recently, Bay Cove's purchase of a home on
Freeland Street in Lower Mills and plans to build a
second structure on the property met with stiff
resistance from the Lower Mills Civic
Association.
"Sometimes when we try to open group homes,
there's a feeling that there's too much of us in
Dorchester, but we are Dorchester, we identify
strongly with this neighborhood," said Connors.
In addition to the purchase price, Bay Cove will
also inherit $1 million in billed operating
expenses for which Kit Clark has yet to be
reimbursed through promised governmental
funding.
Connors said his organization, with an annual
budget of $50 million and 1,200 employees, was
strong enough to shoulder Kit Clark's $8 million
operating budget and the burden of those
outstanding operating costs.
"We're financially very sound," he said.
The new ownership will not mean any staff
reductions at Kit Clark, though some administrative
personnel (likely those who work in billing) may be
relocated to Bay Cove's downtown office, said
Connors.
Albright, Connors, and Hinderlie agreed that
this was a sign of larger, increasingly challenging
trends in the social service industry.
Each has horror stories of cited skyrocketing
fuel prices, faulty fax machines, or outdated
computer systems &endash; evidence, they say, that
the operational cost of running a non-profit have
risen drastically with little relief from
governmental funding sources.
"There are these kind of superimposed influences
in the political world that are coming down, and
the funding sources are not paying for those," said
Albright.
"The future is going to be challenging, for Bay
Cove and for everybody," said Connors. "The
fundamental economic issues that have been putting
some agencies under
is the rates that we get
paid by government are woefully inadequate to allow
us to provide the services we want to provide."
That pinch has been felt most acutely by
Federated.
Federated came under intense scrutiny in the
spring of 2004 when the Boston Globe ran an
editorial detailing the organization's extensive
financial instability. Hinderlie says that the
negative coverage damaged his ability to recruit
private donors, and contributed to a major overhaul
of the organization of which Kit Clark is the most
significant change.
Hinderlie will leave Federated at the end of the
month for Hearth Inc., an organization committed to
ending elderly homelessness. He says he decided to
leave because the goal he came to accomplish
(stemming Federated's financial freefall) is in
site &endash; and because that goal was reached by
making touch choices to cut crucial programs, a
decision that hurt many of Federated's longstanding
community relationships. It's time, said Henderlie,
for someone with new energy to take charge.
"The feeling that the corner has been turned and
we're back in the sunshine is incredibly pervasive
in the organization," said Hinderlie.
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