Letter to the Editor: Elderly, disabled flip phone user laments missing her fair share of digital coupons

To the Editor:

I am an elderly woman who does her food shopping locally because of age and some disabilities. I don’t know if anybody brought this problem up but being elderly and on a fixed income makes shopping very difficult, especially at this time where the cost of living is completely out of control.

My dilemma is that I don’t own a smart phone, only a flip phone [I know this makes me a dinosaur. Believe me, I hear it from my grandchildren all the time]. Unfortunately, I am being penalized for not having a new phone – I don’t receive the digital coupon discounts. I don’t know if this is a form of discrimination, but a few of my elderly friends are in the same position.

I have talked to customer at Stop & Shop and the Star Market, and, yes, I can pay full price and then go to customer service so they can credit me the discount price. That means I have to stand in line and wait. Does this make sense?

I don’t know who to call to bring this problem to someone’s attention. I pray and hope you can help me. Thank you for your time.

Danuta Wiktorowski, Dorchester


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